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One in five organisations with heavy AI adoption say nothing fundamentally new has been created with saved time; none of 202 interviewed workers and managers in seven countries described a policy on where saved time should go.
35%organisations that can precisely calculate cost per business outcome for their highest-volume AI use case
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Leaders feel less prepared to manage disruption than earlier in 2026, down seven percentage points on average.
23%C-suite leaders reporting widespread, sustained business value from AI, down from 32% earlier in 2026
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72% of CEOs now see themselves as the main AI decision-maker, twice the 2025 share; 50% believe their job stability depends on getting AI right (from BCG's AI Radar research).
72%CEOs who see themselves as the main AI decision-maker in their organisation, twice as many as in 2025 (BCG study)
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C-suite top people initiatives for ROI: redesigning work for AI and automation, people analytics, and managers able to lead mixed teams of people and AI agents.
63%executives who say redesigning work for AI and automation is the people initiative with the greatest return