1 source filed · EN 1
Self-initiated collaboration hours rose by 1.430 hours a month on average in the first three post-adoption months; the overall ATT across all cohorts, 0.948, is not significant.
1.430 hoursaverage monthly rise in self-initiated collaboration time over the first three months after Copilot adoption (95% CI 0.451 to 2.410)
1 source filed · EN 1
On 28 August 2024 the AI's share of cold leads jumped from about 25% to above 60%; its share of hot leads stayed below 10% in daytime hours.
below 25% to above 60%jump in the share of cold leads handled by the AI voice agent at the 28 August 2024 expansion
1 source filed · EN 1
Before the mandate only 14.8% of staff had used the tool; 31.2% used it for the first time in the first mandate month and 9.1% more the next.
31 percentshare of queries that were repeated or off-task under the 200-queries-a-month mandate