Why our FDEs are fighting Voice AI
Failure types seen in real calls: repeating a question, acting before the customer answered, and getting stuck at one step.
1 source filed · KO 1
Failure types seen in real calls: repeating a question, acting before the customer answered, and getting stuck at one step.
2 sources filed · EN 1 · ZH 1
Shenzhen owners understand AI and feel urgency; inland firms understand it "only as Doubao".
20% / 60% / 80-85%share of reusable components he expects after the first, second and third-to-fifth projects
31 instances across 10 industries, from paid engagements worth $3.68 million in total, de-identified but keeping original requirements, data formats and ambiguity.
$3.68 milliontotal project value of the 10 paid operations research engagements behind the 31 benchmark instances