Can people grow without doing "that work"? Redesigning experience in the genAI era
「その仕事」をしなくても、育つことはできるのか――生成AI時代、経験をどう再設計するか
English summary
Part 2 of a 3-part company study group series (10-27 to 10-29). Splits experience into what AI can shorten (knowledge, procedures, simulated practice) and what it cannot (real customer surprise, owning a failed decision); cites a retailer that sends tech-fluent juniors to the floor to build hypothesis sense; firms embedding senior reviewers' criteria in AI feedback for juniors. Qualitative, firm cases anonymised.
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