---
id: "lib-2026-11-02-doctors-using-doubao-in-the-consulting-room"
type: "library"
title: "Doctors using Doubao in the consulting room"
title_original: "在诊室里用豆包的医生们"
lang: "ZH"
org: "显微故事 (on 36Kr)"
source_type: "Practitioner post"
date: "2026-11-02"
week: "2026-W45"
url: "https://nosov.ai/library/lib-2026-11-02-doctors-using-doubao-in-the-consulting-room/"
original_url: "https://www.36kr.com/p/4052228025586561"
tier: "B"
tier_name: "Useful, limited"
tier_reason: "WeChat feature account Xianwei Gushi (republished by 36Kr) interviews three hospital doctors on where they use and refuse chatbots, framed by a DXY survey; concrete clinical cases but pseudonymous sources and survey figures relayed without method."
summary_basis: "full-text"
original_minutes: "9"
tags: ["enablement", "future of work", "healthcare", "consumer ai"]
---

# Doctors using Doubao in the consulting room

Original title: 在诊室里用豆包的医生们

Tier B (Useful, limited): WeChat feature account Xianwei Gushi (republished by 36Kr) interviews three hospital doctors on where they use and refuse chatbots, framed by a DXY survey; concrete clinical cases but pseudonymous sources and survey figures relayed without method.

Summary based on the full text.

## In short

A 2 November 2026 feature from the WeChat account Xianwei Gushi (显微故事), republished by 36Kr, prompted by a viral clip of a Xuzhou cardiologist opening Doubao during a consultation. Three doctors describe how they use chatbots: as a pocket drug reference, as something patients bring in to argue with, and as a medical-records tool one department head voted against. The common line: AI can be consulted, but it cannot sign, prescribe or carry responsibility.

## Key numbers

- 647: medical workers in the DXY (Dingxiangyuan) survey cited
- 98.5%: of surveyed doctors who used AI at work in the past three months
- 70.8%: who use AI at least several times a week
- 81.4%: who have used Doubao
- about 20 million: estimated daily health queries to Doubao, per industry interviews; ByteDance has not disclosed a figure

## What it reports

- The Xuzhou hospital said the doctor was checking a new drug, found it unsuitable and issued no new prescription that day: "AI is only an aid for getting information; prescribing rights stay with the doctor."
- DXY survey of 647 medical workers: 98.5% used AI at work in the past three months, 70.8% several times a week or more, 81.4% had used Doubao. Doubao health queries are estimated at about 20 million a day (not disclosed by ByteDance).
- A rheumatology case: a doctor about to prescribe co-trimoxazole to a patient on methotrexate checked Doubao (the pharmacopoeia was in another building), was warned of raised bone-marrow suppression risk and switched antibiotics.
- A respiratory doctor spent almost half an hour with a patient whose Doubao answer said a 6 mm ground-glass nodule could be cancer and should be cut out. Rephrasing the query to fit the case produced an answer close to the guideline (follow-up CT).
- AI medical-record systems: some hospitals report several-fold faster writing and Grade-A record rates above 97%; a Wuhan hospital reported nearly three hours saved per doctor per day and 99% record compliance (media reports).
- A department head voted against adding AI to his hospital's record system: AI fills in plausible symptoms the patient never reported, AI quality control checks structure and consistency but not truth, and young doctors may skip training in clinical reasoning.
- Regulation: China's 2022 internet-diagnosis rules require the treating doctor to issue prescriptions and ban AI-generated prescriptions.

## How they got it

Interviews with doctors at several hospitals, all pseudonymous at their request, plus figures relayed from a DXY survey, media reports and a public statement by infectious-disease specialist Zhang Wenhong.

## Limits

- Three main interviewees, pseudonymous; no hospital data.
- The DXY survey date, sampling and questions are not given; the 20 million figure is an unofficial estimate.
- Record-system efficiency figures are relayed from other reports and not checked.

## Why it matters for companies

The doctors draw the line many regulated functions need: use AI to look things up and check for misses, keep the decision and the signature with a named person. The records case generalises to any AI-drafted documentation: quality scores rise while the share of content nobody observed also rises, and current checks cannot tell them apart. Customers who arrive with chatbot answers add time to service conversations, which belongs in workload planning.

## Key passages in translation

> 你可以问它，但不能让它签字，也不能让它担责。

You can ask it, but you cannot let it sign, and you cannot let it take responsibility.

> AI写的是一份完美病历应该有的样子，不是这个病人实际的样子。

AI writes what a perfect medical record should look like, not what this patient actually looks like.

> 一份病历写得再规范，如果里头有一句假话，它就是一份假病历。

However well a record is written, if it contains one false sentence, it is a false record.

Original: https://www.36kr.com/p/4052228025586561