---
id: "lib-2026-10-29-output-to-outcome-when-agents-outrun-the-org"
type: "library"
title: "Output to Outcome: When Agents Outrun the Org Chart - Mik Kersten"
lang: "EN"
org: "Mik Kersten (IT Revolution ETLS)"
source_type: "Talk"
date: "2026-10-29"
week: "2026-W44"
url: "https://nosov.ai/library/lib-2026-10-29-output-to-outcome-when-agents-outrun-the-org/"
original_url: "https://www.youtube.com/watch?v=sqItCncPW7s"
tags: ["business transformation", "flow metrics", "product operating model"]
---

# Output to Outcome: When Agents Outrun the Org Chart - Mik Kersten

## English summary

Kersten (ETLS 2026): of S&P 500 firms applying AI only about 2% disclose a tracked metric over time, about 20% track a reliable one. TUI Group and Cognition cases. Speaker: Mik Kersten; yt-dlp manual captions.

Original: https://www.youtube.com/watch?v=sqItCncPW7s